I will be staying at the other hotel a couple of Kms up the road next time I'm in town.
Surrounding : next to mainroad.
Overall I would highly recommended it to anyone visiting Kuantan.
During your visit, be sure to check out popular attractions like Masjid Sultan Ahmad Shah 0.
The malfunction might have been caused only by not inserting the room key card in the pocket by door.
There is also a bowling alley and conference rooms.