We will strive to resolve it within 14 working days.
The Company is committed to ensuring that your privacy is protected.
Where we have obtained medical information about you from a third party, we will release this information only through your physician.
The Company may disclose any information it possesses about you including your name and contact details if the Company determines that such disclosure is necessary or useful in relation with any investigation or complaint regarding your use of this Website, or to identify, contact or bring legal action against anyone who may be damaging or interfering with whether intentionally or not the Company's rights or property, or the rights or property of the website's visitors or users, including the Company's customers or policyholders, or if Company determines that applicable laws require or authorise such disclosure.
Our commitment to protecting your privacy, our policy Collecting personal information about you is essential to our ability to offer you high-quality investment, retirement and insurance products and to provide you with on-going service relating to your lifetime financial needs.
Once we receive this information, we will be able to investigate your complaint and work towards a resolution.